Mountain Crafts Featuring Appalachian Birdhouses and Other Hand Crafted Products by North Carolina & Tennessee Craftsman
AppalachianBirdhouses.com
Return Policy
We want you to be 100% satisfied
with your purchase
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Return Policy

AppalachianBirdhouses.com wants you to be 100% satisfied with your purchase. In the unlikely event you want to return an item, you can return any item that you are not totally satisfied with in its original packaging and tags.

We will be happy to offer you an exchange, an AppalachianBirdhouses.com credit to be used at a later date, or a refund to your credit card. The items MUST be unused and in the same condition it/they were sent to you in, and MUST be returned within 30 days of the original shipping date.

Shipping, handling, and return shipping charges are NOT refundable (since UPS won't refund us the money - otherwise we would).

We hope you'll also give us the courtesy of a call or email us to let us know that your item(s) is/are on the way back and the reason. We're always striving to improve our service and would like to learn something from the experience in the unlikely event you want to return an item.

You cooperation in this matter is greatly appreciated! Thank you.

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Should you have any questions please contact us we'd love to hear from you.